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Customer Experience Officer
About this role
A full-time Customer-Experience Officer role based in Lagos (Akute area) for a recruitment agency, focusing on handling customer enquiries, resolving complaints and ensuring a positive customer experience. Suitability is for individuals with friendly, patient and customer-focused approach and basic education in OND/HND/BSc.
What you would do
- Attend to customers and handle enquiries professionally
- Resolve customer complaints and concerns
- Maintain good relationships with customers
- Ensure customers have a positive experience
What they are asking for
- Friendly, patient and customer-focused
- Customer service experience is an advantage
- Good communication and interpersonal skills
- Minimum of OND / HND / B.Sc.
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