Customer Experience Officer

About this role

A full-time Customer-Experience Officer role based in Lagos (Akute area) for a recruitment and HR services firm. The role focuses on assisting customers, handling enquiries and maintaining positive relationships.

What you would do

• Attend to customer enquiries professionally
• Resolve customer complaints and concerns
• Ensure customers have a positive experience
• Maintain good relationships with customers

What they are asking for

• Minimum OND / HND / B.Sc
• Good communication and interpersonal skills
• Customer service experience is an advantage
• Friendly, patient and customer-focused

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