Customer Experience Officer

About this role

A role focused on ensuring customer satisfaction for a courier company that handles last-mile delivery, parcel pickup, warehousing, and supply chain solutions. Suitable for someone involved in client service and delivery operations within Flash Delivery (Flash Express).

What you would do

• Support customer-related Processes and inquiries
• Assist with delivery and pickup coordination
• Maintain accurate records for shipments and orders
• Collaborate with warehousing and logistics teams
• Help ensure timely and secure parcel handling
• Contribute to customer satisfaction initiatives

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