Customer Care Representative

About this role

A Customer Care Representative is being sought for Pax & Pearl Body Works, a luxury spa and wellness centre in Festac Town, Lagos. The role targets individuals with relevant qualifications and experience, with proximity to Festac as an advantage. The employer operates a spa and wellness service in Lagos and is accepting CVs for consideration. Applicants are instructed to use the job title as the email subject. For enquiries, a contact number is provided.

What you would do

• Handle customer inquiries and provide information about services.
• Greet clients and direct them to appropriate services or staff.
• Assist with appointment bookings and scheduling.
• Maintain polite and professional communication with customers.
• Follow up with clients as needed to ensure satisfaction.
• Update clients on promotions or new offerings where appropriate.
• Log customer interactions into the system as required.
• Collaborate with team to resolve issues promptly.
• Support administrative tasks related to customer care when needed.

What they are asking for

• Relevant qualifications with experience.
• Proximity to Festac, Lagos is an advantage.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.