Customer Care / Administrative Officer (NYSC)

About this role

Genade Homes in Abuja is seeking a smart, professional, organised and customer‑focused NYSC member to join as a Customer Care and Administrative Officer. The role combines customer care duties with general administrative tasks to support day‑to‑day operations.

What you would do

• Attend to customer inquiries, complaints, calls and messages professionally.
• Provide accurate information about the company’s products, services and processes.
• Build and maintain positive relationships with customers.
• Follow up with customers to ensure timely responses.
• Resolve customer issues promptly and escalate complex matters when necessary.
• Provide general administrative support, including document management, scheduling, and meetings.

What they are asking for

• Bachelor's degree with 0–1 year of experience.
• Smart, presentable and professional.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Basic to intermediate computer skills; proficiency in Microsoft Office/Google Workspace is an advantage.
• Ability to multitask and work under pressure; positive attitude and customer‑oriented mindset.

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