COO / Head of Operations

About this role

CADSYNC Consults Limited is a national professional services firm in Lagos providing recruitment, process re-engineering, training and HR advisory services. The role of COO / Head of Operations involves directing daily operations, turning strategy into actionable plans, and overseeing budgeting, cash flow, financial reporting, cost control, and overall business performance. It includes managing recruitment, onboarding, staff development, performance management, and team coordination, while ensuring quality programme delivery and stakeholder engagement. The position requires developing operational systems, policies, processes and reporting structures, identifying growth opportunities, and supporting digital learning solutions. The candidate should have a strategic yet practical mindset with strong financial literacy, leadership and problem-solving abilities, and a passion for children's development and education.

What you would do

• Lead day-to-day operations and translate strategy into action plans
• Oversee budgeting, cash flow, financial reporting and cost control
• Manage recruitment, onboarding, staff development and performance management
• Coordinate teams and ensure quality programme delivery and stakeholder engagement
• Develop operational systems, policies, processes and reporting structures
• Identify growth opportunities and build partnerships
• Support development of digital learning solutions
• Promote safeguarding, accountability and continuous improvement
• Drive operational efficiency and organisational development
• Ensure alignment of operations with strategic goals

What they are asking for

• Degree or professional qualification in Accounting, Finance, Business Administration, Management or related field
• Experience in operations, business management, finance, project management or team leadership
• Strong financial literacy and organisational, communication and leadership skills
• Proficiency with digital tools, spreadsheets, business systems and reporting
• High integrity, initiative, accountability and a solutions-focused mindset
• Genuine passion for children's development, education, mentoring or family support
• Added advantage: experience in education/youth development, HR and recruitment, safeguarding, digital learning platforms or growing a business
• Ideal candidate combines financial discipline, operational excellence and people leadership
• Strategic thinker with practical problem-solving abilities
• Ability to build a sustainable organisation to help children and young people thrive

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