Concierge / Guest Sevices Officer

About this role

A Concierge / Guest Services Officer is being recruited for Royal Elysaa Hotel in Rivers. The role targets candidates with relevant qualifications and experience.

What you would do

• Provide guest assistance and information as needed
• Assist guests with check-in and check-out processes
• Coordinate with hotel departments to meet guest requests
• Maintain a high standard of service and appearance in the lobby and front desk area
• Handle guest inquiries and resolve issues professionally
• Support guests with any special requests or arrangements

What they are asking for

• Relevant qualifications with experience
• Experience in guest services or hospitality preferred

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