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Commercial Relationship Management Officers (CRMOs) - South West
About this role
The role is for a Commercial Relationship Management Officer (CRMOs) within Wema Bank, based in the South West region. It targets sales-focused professionals who will build and maintain relationships with customers, drive commercial and retail sales, and identify opportunities to grow accounts. The bank describes its wide range of services and regional footprint, indicating it operates as a commercial bank with a presence across several Nigerian regions. The job involves executing branch sales strategies, cross-selling, acquiring customers, and supporting product development based on market feedback. Key responsibilities include managing commercial client relationships, presenting to prospects, coordinating with marketing, and ensuring service standards and risk controls are maintained.
What you would do
- Execute branch commercial sales strategies to meet targets
- Cross-sell products and stay informed about local market developments
- Drive customer acquisition and account openings for commercial clients
- Provide feedback on product development and market needs
- Maintain and grow existing commercial relationships and seek new accounts
- Deliver sales presentations to prospective customers and promote bank products
- Foster a positive sales environment and educate clients on bank services
- Convert service recoveries into business opportunities and retain clients
- Visit clients to assess needs and promote products/services
- Coordinate sales efforts with marketing programs and ensure risk controls are followed
What they are asking for
- Minimum of a first degree in any discipline
- 3 to 8 years of cognate experience in sales and marketing
- Professional certification: CIBN
- Digitally savvy with strong interpersonal and communication skills
- Commitment to excellent customer service and problem-solving abilities
- Ability to work with others and lead a team; strategic thinking and quick decision-making
- Experience in loan terms discussion, collateral risk analysis, and financial statement analysis
- Knowledge of KYC compliance and risk management practices
- Strong client-facing and presentation skills
- Proven ability to drive customer acquisition and revenue growth
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