Commercial Relationship Management Officers (CRMOs) - South East

About this role

Wema Bank Plc is seeking Commercial Relationship Management Officers (CRMOs) for the South East. The role is part of the sales team, focusing on building and maintaining relationships with customers and driving commercial and retail sales opportunities. The bank operates across multiple sectors including retail, SME, corporate banking, treasury and trade services. The advert describes responsibilities across sales management, client acquisition, risk and financial assessment, customer service, and collaboration within teams to meet targets, while adhering to bank policies.

What you would do

• Execute branch commercial sales strategy to meet sales targets.
• Develop and maintain relationships with current and prospective customers.
• Drive customer acquisition and account opening for commercial clients.
• Provide feedback on market needs and product developments to sales and product teams.
• Present sales pitches to prospective customers and promote bank products and services.
• Convert service recoveries into business opportunities and maintain client loyalty.
• Visit clients to assess needs or promote products and services.
• Coordinate sales efforts with marketing programs.
• Identify acceptable lending risk and maximise profit within risk appetite.
• Ensure documentation is valid and complete for assigned portfolio.

What they are asking for

• First degree in any discipline (additional qualifications advantageous).
• 3 to 8 years of cognate experience in Sales and Marketing.
• Professional certification: CIBN.
• Digitally savvy with superb interpersonal and communication skills.
• Commitment to excellent customer service and strategic thinking.
• Ability to analyze problems, lead a team and work well with others.

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