Commercial Relationship Management Officers (CRMOs) - Lagos Island

About this role

A Commercial Relationship Management Officer (CRMOs) role at Wema Bank Plc in Lagos Island. The position is part of the sales team, focusing on building and maintaining relationships with customers, driving commercial and retail sales, and expanding customer bases. The bank operates a network of branches across Nigeria and emphasises delivery of customer experiences and growth in deposits, loans, and related financial services. The job involves managing sales activities, market feedback, risk considerations, and client interactions to meet branch targets.

What you would do

• Execute branch commercial sales strategy to meet sales targets
• Maintain product knowledge, cross-sell and stay updated on local market changes
• Drive customer acquisition and volume growth through opening various types of accounts
• Provide feedback on product development and market needs to sales and product teams
• Manage existing commercial relationships and seek new accounts
• Deliver sales presentations to prospective customers and engage in lead generation
• Promote bank products and services to maintain a positive sales environment
• Convert service recoveries into business opportunities and sustain client loyalty
• Visit clients to assess needs or promote products and services
• Coordinate sales efforts with marketing programmes

What they are asking for

• First degree in any discipline (additional qualifications advantageous)
• 3 to 8 years of cognate experience
• Professional certification: CIBN
• Experience in sales and marketing, digitally savvy
• Excellent interpersonal and communication skills
• Commitment to excellent customer service
• Strategic thinking and problem-solving ability
• Ability to work with others and lead a team

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.