Commercial Relationship Management Officer (CRMO) - Kano

About this role

The Commercial Relationship Management Officer in Kano is part of Wema Bank's sales team. The role focuses on building and maintaining relationships with commercial and retail customers, identifying and closing sales opportunities, and monitoring competitive activity to stay ahead. It is suitable for professionals with sales and relationship management skills within the bank's commercial banking segment.

What you would do

• Implement branch commercial sales strategy to meet targets, including cross-selling and staying updated on local market conditions.
• Drive customer acquisition and growth of commercial banking volumes by opening different types of accounts and maintaining relationships with existing clients.
• Present bank products to prospective customers, deliver sales presentations, and coordinate with marketing to support sales programmes.
• Maintain and grow current commercial client relationships, seek new accounts, and convert service recoveries into business opportunities.
• Assess lending risk within the bank's risk appetite, ensure KYC compliance, discuss loan terms and collateral risk, and ensure all loan documentation is complete.
• Analyse financial statements and conduct prequalification assessments to evaluate financing requests, contributing to deposits and loan growth.

What they are asking for

• First degree in any discipline; additional qualifications are an added advantage.
• 3-8 years cognate experience.
• CIBN professional certification.
• Experience in sales and marketing.
• Digitally savvy.
• Excellent interpersonal and communication skills; commitment to customer service; strategic thinking and leadership potential.

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