Collection Officer

About this role

A full-time Collection Officer role based in Surulere, Lagos, for individuals handling customer collections via phone and monitoring accounts assigned to specific buckets. The position targets candidates with relevant education and up to two years of experience.

What you would do

• Make collection calls to customers
• Manage accounts within assigned bucket
• Work toward and achieve collection targets
• Monitor and record collection results
• Report collection outcomes regularly
• Contribute to online banking platform objectives (context)

What they are asking for

• SSCE, BSc, Diploma, or HND
• 0–2 years of experience
• Willingness to perform desk-based collection activities
• Ability to handle customer accounts and follow targets
• Basic understanding of banking operations
• Location: Lagos (Surulere)

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