About this role
Udacity, now part of Accenture, is seeking experienced professionals to join its School of Cloud as external contractors. The role involves mentoring learners across online cloud education programs, with work arranged on a project basis and in multiple timezones (US, Canada, Europe, MENA, India and APAC). Candidates should be able to combine this part-time mentoring with existing commitments. The program focuses on cloud computing topics and building practical knowledge for Nanodegree learners, with several types of mentor sessions described. Compensation details are provided as varies by various factors and location, with Udacity committing to a reasonable range of pay as required by law.
What you would do
- Conduct 1:1 video mentoring sessions with learners
- Lead virtual deep-dive sessions reviewing Nanodegree concepts and project rubrics
- Host group Q&A sessions to address learner questions
- Review learners' prior work and prepare targeted guidance for each session
- Prepare slide presentations for concept deep-dives and project walk-throughs
- Provide explanations of project rubrics and common issues during sessions
- Engage with learners to build a positive learning environment
- Support learners with course content and project-related questions
- Coordinate with the Mentor Success Team for learner context before sessions
- Participate in asynchronous mentoring activities as assigned
What they are asking for
- 5+ years of technical experience in cloud or related field
- Strong mentoring and communication skills
- Understanding of cloud platforms (AWS preferred; GCP/Azure a plus)
- Knowledge of cloud architecture, compute, storage and networking
- Experience with DevOps practices (CI/CD, automation) and infrastructure as code (Terraform, CloudFormation)
- Familiarity with containerisation and orchestration (Docker, Kubernetes)
- Experience with monitoring, logging, and cloud security best practices
- Strong problem-solving and troubleshooting abilities
- Ability to work part-time as an external contractor
- Interest in real-world cloud deployments and serverless/microservices (preferred)
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