Clinical Manager

About this role

The Clinical Manager role is based at Genesis Specialist Hospital in Lagos and is responsible for overseeing day-to-day patient care across both outpatient and inpatient services. It involves coordinating the patient journey and supervising clinical and support staff.

What you would do

• Coordinate the entire patient journey from front desk through consultation, admission, treatment, discharge and follow-up.
• Supervise and coordinate nurses, nursing assistants, laboratory staff, physiotherapists and other clinical support staff.
• Ensure investigations, treatments, physician orders, referrals and other patient-care activities are carried out promptly.
• Identify and resolve delays, complaints and other issues affecting patient care.
• Maintain effective communication between the front desk, clinical departments, patients, families and physicians.
• Escalate significant clinical or operational concerns to the Medical Director/Management.

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