Clients Relations Officer

About this role

Abby Wellness Clinic in Abuja is expanding and seeks dedicated, professional staff who prioritise clients. The role is for a Client Relations Officer and is offered on a full-time basis. The position targets individuals with relevant qualifications and experience. Applications should be submitted via email with the job title as the subject field.

What you would do

• Interact with clients to understand their needs and provide appropriate responses
• Maintain positive client relationships and handle inquiries
• Coordinate with clinic staff to ensure smooth service delivery
• Record and update client information in the clinic system
• Assist with appointment scheduling and follow-ups
• Support client onboarding and orientation processes
• Manage feedback and resolve basic client issues
• Participate in team meetings and contribute to service improvements
• Follow clinic policies and confidentiality requirements
• Prepare basic reports on client interactions and activities

What they are asking for

• Relevant qualifications and experience in client relations or a related field
• Proven track record in customer service or client management
• Ability to communicate clearly and professionally
• Organisational and record-keeping skills
• Proficiency with basic office software and client management systems
• Demonstrated problem-solving and conflict-resolution abilities
• Professional conduct and client-centred mindset
• Eligibility to work in Nigeria (if applicable)
• Willingness to work in Lokogoma, Abuja (FCT)
• Full-time availability

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.