Client Service Personnel

About this role

Role involves managing client relationships and handling inquiries to ensure a positive client experience for Rubels & Angels in Lagos. It is a client service role in a Lagos-based food business.

What you would do

• Be the main contact for clients, addressing their questions and concerns.
• Forge and sustain durable client relationships.
• Reply to client requests quickly via phone, email or in person.
• Address client complaints and escalate when needed.
• Share accurate details about products and services with clients.
• Collaborate with internal teams to meet client requirements.

What they are asking for

• OND/HND/Bachelor's Degree in Business Administration, Marketing or related field.
• 2-4 years' experience in client service, customer relations or account management.
• Excellent communication and interpersonal skills.
• CRM proficiency.
• Strong organisational and multitasking abilities.
• Ability to work under pressure and manage multiple clients.

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