Client Results Manager

About this role

Travicon Global Services Limited is seeking a Client Results Manager in Abuja. The role focuses on monitoring client fitness progress and body composition, recommending training and meal plans, and driving sales, retention, and memberships. The job involves analysing performance data, preparing reports, and coordinating with trainers and branch managers to improve service delivery. The role requires visiting gym branches in Abuja 2–3 times weekly to oversee operations and client progress. The employer provides HR and expatriate support services and operates as a professional consultancy in recruitment and workforce solutions.

What you would do

• Monitor client fitness progress and body composition results
• Recommend personal training packages and meal plans
• Drive sales, upselling, client retention, and membership renewals
• Track KPIs, client satisfaction, and staff performance
• Resolve client complaints and collaborate with trainers and branch managers
• Analyse performance data and prepare weekly/monthly reports
• Visit gym branches across Abuja 2–3 times weekly to monitor operations and client progress

What they are asking for

• Minimum of 2 years’ experience in sales, client relationship management, or fitness operations
• Strong sales, negotiation, communication, and client retention skills
• Ability to interpret body composition reports and track client progress
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools
• Strong analytical and problem-solving skills
• Knowledge of fitness, nutrition, and personal training is an added advantage
• Ability to work full-time and collaborate effectively with different teams

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