Client Relations Manager

About this role

Onyibiz Consult & Insight, a Lagos-based firm providing business consulting, project management and marketing services, is seeking a full-time Client Relations Manager. The role involves creating and nurturing long-term relationships with clients and resolving any issues to ensure client satisfaction.

What you would do

• Build relationships with key client contacts
• Create plans to address clients' business needs
• Advise clients on creating profitable processes
• Schedule regular meetings with clients to ensure satisfaction
• Act as point of contact for complaints and escalate issues as needed
• Collaborate with internal teams to address clients' needs

What they are asking for

• BSc/BA in Business Administration, Marketing or related field
• Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting or exceeding targets
• Proficiency in MS Office and CRM platforms (e.g. Salesforce)
• Excellent communication and negotiation skills
• Customer-oriented attitude with problem-solving ability

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.