Client Management Intern

About this role

Ideas Origin Media, a Lagos-based creative agency, is seeking a full-time Client Management Intern. The role involves supporting client relationship management, communication, project coordination, and administrative tasks to help deliver client projects. It targets individuals who can assist in maintaining positive client relationships, coordinating campaigns, and ensuring timely deliverables under supervision. The company works with clients to provide strategies and creative solutions to help brands stand out. The role reports to the account management or relevant supervisor and involves collaboration with internal teams to meet client expectations.

What you would do

• Assist in maintaining relationships with existing clients and understanding their needs and feedback
• Draft client-related emails, meeting invites, reports and other correspondence
• Respond to routine client enquiries under supervision and escalate complex issues
• Coordinate client projects, track timelines and milestones, and liaise with internal teams
• Schedule client meetings, prepare meeting agendas, and document requirements and action items
• Take meeting minutes and maintain records of client interactions and project updates
• Collect and document client feedback and monitor satisfaction
• Prepare client status reports, project updates and account summaries
• Maintain an organised database of client contacts and project documents
• Support preparation of client presentations, proposals and service reports

What they are asking for

• Any relevant qualification or degree (as stated in the advert); willingness to learn and work with multiple internal teams
• Strong written and verbal communication skills
• Ability to manage time and track multiple tasks
• Proficiency in documenting and maintaining records
• Ability to work under supervision and take direction
• Preference for candidates in or around Lagos

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