Client Management Intern

About this role

This role is for a Client Management Intern at Ideas Origin Media, a creative agency that provides strategies and innovations to help brands stand out. It is aimed at individuals who will support client relationships, communication, project coordination and administrative tasks. The company operates as a creative agency and works with partners to deliver client-focused services across multiple internal teams.

What you would do

• Follow up on client requests, concerns and deliverables
• Maintain positive relationships with existing clients
• Communicate with clients to understand needs and feedback
• Draft emails, meeting invites, reports and other client correspondence
• Coordinate and track client projects, campaigns and service deliverables
• Monitor project timelines, deadlines and milestones
• Schedule client meetings and prepare agendas
• Take meeting minutes and document client requirements and feedback
• Collect and document client feedback and monitor satisfaction
• Prepare client status reports and maintain organised client records

What they are asking for

• No specific qualifications stated in the advert
• Experience requirements not specified
• Proficiency in professional communication across email and phone (implied)
• Ability to coordinate with internal teams and manage administrative tasks
• Willingness to perform additional client servicing and project coordination duties
• Location listed as Lagos and full-time employment is mentioned

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