Client Account Manager (Ekiti/Ondo)

About this role

LawPavilion Business Solutions seeks a Client Account Manager to manage and grow relationships with existing clients across Ekiti and Ondo. The role focuses on client retention, contract renewals and revenue expansion within an assigned portfolio, and is suited to someone with 2 to 4 years' experience who is relationship-focused and target-driven.

What you would do

• Oversee and grow a portfolio of existing client accounts across Ekiti and Ondo.
• Drive client retention and ensure timely contract renewals.
• Identify and pursue cross-selling and upselling opportunities to increase revenue from existing accounts.
• Maintain regular engagement with clients through calls, visits and follow-ups.
• Track account activity, renewals, and opportunities using CRM or similar digital tools.
• Collaborate with internal teams to ensure client needs are understood and met.

What they are asking for

• Bachelor's degree in any discipline.
• 2 to 4 years of relevant experience in client account management, relationship management, customer success, or sales.
• Proven ability to retain customers and renew contracts, with experience in cross-selling and upselling.
• Strong relationship management and communication skills.
• Familiarity with CRM tools or other digital platforms; good computer literacy.
• Based in Ekiti or Ondo State or environs.

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