Client Account Manager

About this role

LawPavilion Business Solutions in Enugu is seeking a Client Account Manager to manage and grow relationships with a portfolio of existing clients across Enugu, focusing on retention, renewals and revenue expansion. The role is full-time and suited to someone who is target-driven and relationship-focused.

What you would do

• Manage and grow a portfolio of existing client accounts across Enugu.
• Drive client retention and ensure timely contract renewals across the assigned portfolio.
• Identify and execute cross-selling and upselling opportunities to grow revenue from existing accounts.
• Maintain regular, proactive engagement with clients through calls, visits, and follow-ups.
• Track account activity, renewals, and opportunities using CRM or other digital tools.
• Meet or exceed assigned revenue and retention targets.

What they are asking for

• A Bachelor’s Degree in any discipline.
• 2 to 4 years of relevant experience in Client Account Management, Relationship Management, Customer Success, or Sales.
• Familiarity with CRM tools.
• Based in Enugu or its environs.
• Strong relationship management and communication skills.
• Experience in customer retention and renewals, with ability to grow revenue through cross-selling and upselling.

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