Chinese-English Language & User Research Specialist

About this role

OPay Nigeria is looking for a bilingual Chinese–English Language & User Research Specialist to help with product localisation, interpretation and user research in Nigeria. The role supports cross-cultural communication and gathering user insights, and is suitable for recent graduates, early-career professionals, final-year students, or internship seekers. The job involves translating content, assisting with interpretation in meetings and research sessions, conducting and supporting user interviews and fieldwork, coordinating logistics, and documenting findings. The position requires strong proficiency in Chinese and English, good communication and organisational skills, and willingness to conduct field research in Lagos and other parts of Nigeria. Preference is given to candidates with experience in translation, interpretation, or user/market research and exposure to fintech or digital payment products.

What you would do

• Translate, adapt and review product-facing and user-facing content in Chinese and English.
• Support interpretation during meetings, interviews, workshops and research sessions.
• Conduct and support user interviews, focus groups, field visits and observations.
• Assist with participant recruitment, scheduling and fieldwork coordination.
• Document user feedback, organise research notes and summarise key findings.
• Collaborate with Chinese-speaking product teams and local research stakeholders.

What they are asking for

• Proficiency in both Chinese and English (written and spoken).
• Excellent communication, listening, observation and documentation skills.
• Good organisational skills and attention to detail.
• Proficiency with basic office tools (Word, Google Docs, spreadsheets).
• Willingness to conduct field research in Lagos and other parts of Nigeria when required.
• Recent graduates, early-career professionals, final-year students graduating within a year, or internship seekers are welcome to apply.
• Preferred: experience in translation, interpretation, user or market research, and exposure to fintech or digital payments.

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