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Chief Operating Officer
About this role
The role is for a Chief Operating Officer at eRecruiter Nigeria in Lagos. The COO acts as the link between strategy and execution, designing operating systems, establishing accountability, and leading cross‑functional work to realise strategic priorities. The company provides HR and recruitment services across several sectors and uses a cloud-based ATS to support its processes. The successful candidate will build scalable operating structures, manage large-scale initiatives and partnerships, and reduce founder dependence while driving institutional growth and performance. Qualifications focus on senior leadership experience in relevant industries and a proven ability to implement and scale operational systems in dynamic environments.
What you would do
- Translate strategic priorities into actionable execution plans with clear ownership and metrics.
- Set up company-wide operating rhythms, reporting frameworks and decision processes.
- Identify and resolve operational bottlenecks to protect performance.
- Define owners, timelines, dependencies and escalation pathways for initiatives.
- Build scalable systems that support growth and resilience and reduce reliance on informal processes.
- Foster a culture of accountability, ownership and problem-solving across teams.
- Coordinate execution across multiple units (Engineering, Risk, Operations, Compliance, etc.).
- Establish regular management reviews and escalation protocols to improve responsiveness.
- Ensure operational readiness for partners, banks, investors and regulators.
- Oversee strategic initiatives such as partnerships, financing facilities, market expansion and tech integrations.
What they are asking for
- Senior leadership experience in financial services, fintech, banking, consulting, technology or high-growth organisations.
- Proven track record in building, scaling or restructuring operational systems.
- Strong strategic thinking with the ability to execute effectively.
- Experience leading cross-functional teams and organisational transformation.
- Ability to operate in dynamic, fast-changing and ambiguous environments.
- Comfort with moving between strategic planning and operational detail.
- A track record of fixing, scaling or transforming organisations.
- Ability to challenge assumptions while maintaining stakeholder relationships.
- Self-motivated with minimal supervision and initiative to drive outcomes.
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