About this role
The role is for a Chief Information Officer (West Africa) at Network International, based in Lagos. It involves shaping the regional tech strategy, delivering IT services for multiple stakeholders, and leading the West Africa IT team (20-25 staff). The CIO will manage day-to-day IT operations, service delivery, applications, infrastructure, vendor partners, and budget planning, while aligning technology with business goals and supporting the MD and management team. The position requires strong leadership, strategic thinking, and experience in CIO roles, with a focus on delivering secure, efficient technology and driving product and service delivery. The employer provides financial technology services across payments, data and insights, lending, insurance, risk solutions, and related areas across Africa and the Middle East.
What you would do
- Lead IT delivery projects and programs in West Africa, including new systems and services.
- Define IT infrastructure strategy, architecture, and processes.
- Direct and mentor the West Africa IT team and oversee 24/7 IT services and KPIs.
- Plan and forecast budgets for Capex, Opex and headcount for West Africa.
- Manage IT assets to optimise ROI and ensure availability, quality, performance and capacity.
- Monitor IT system performance and recommend improvements to infrastructure.
- Assess vendors and develop testing strategies for hardware and software.
- Oversee service delivery and act as escalation point for incidents and problems.
- Communicate technology strategy to partners, investors and leadership; keep the region future-ready.
- Ensure compliance across all payment platforms and maintain data protection and security practices.
What they are asking for
- 10+ years of experience in a CIO or equivalent leadership role.
- Bachelor’s degree in Computer Science, Engineering or related field; MBA or similar is a plus.
- Strong analytical, problem-solving and strategic thinking abilities.
- Proven leadership and people management skills with excellent communication."],
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