About this role
The Change Management Lead will drive adoption of the affiliate's digital and innovation initiatives by coordinating change planning, stakeholder engagement, communications and capability-building, while monitoring adoption and delivering sustainable business value. The role is affiliate-wide and supports more than 3,000 users across onshore, offshore and deep-offshore operations, with two innovation rooms in Lagos and Port Harcourt.
What you would do
- Develop and maintain change management plans for D&I initiatives aligned with milestones and requirements.
- Conduct change impact, stakeholder and user-readiness assessments; document barriers, risks and capability gaps; propose mitigations.
- Coordinate stakeholder engagement to communicate changes, gather feedback and support adoption across entities.
- Prepare and implement change communications with D&I product teams, including audience mapping and messaging.
- Coordinate capability building activities, including role-based training and digital literacy.
- Support mobilisation, go-live and stabilisation by tracking readiness, training completion and adoption issues; escalate significant gaps.
What they are asking for
- University degree with at least 4 years of industry experience and knowledge of innovation and digital opportunities.
- Strong knowledge of innovation management, digital transformation, agile, change management and communication.
- Strong relationship management skills.
- Creative with excellent interpersonal and written and verbal communication skills.
- Excellent organisational and time-management abilities.
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