About this role
The role is for a Case Worker at EYN Projects, based in Borno. It focuses on delivering survivor-centred, child-friendly case management for children at risk and GBV survivors, including assessments, case planning, referrals, and follow-up to ensure safety and wellbeing. The employer provides development and humanitarian services and commits to non-discrimination in recruitment and work. The position requires working with communities and service providers, maintaining confidential records, and adhering to safeguarding policies. It targets individuals with experience in child protection or GBV case management and a relevant degree, with a preference for higher qualifications and CAFAAG training being an advantage.
What you would do
- Identify and register children at risk and GBV survivors through outreach, referrals, and walk-ins.
- Conduct survivor-centred, age-appropriate assessments of needs, risks, and strengths.
- Develop and review individual case plans with clients and caregivers.
- Provide emotional support and basic psychosocial support; refer to mental health services as needed.
- Refer and accompany clients to health, legal, security, education, shelter, and other services with informed consent.
- Follow up to monitor progress, safety, and wellbeing until case closure.
- Participate in case conferences and Best Interest proceedings as required.
- Maintain accurate, confidential case files and use the Case Management System (e.g., GBVIMS/CPIMS+).
- Collaborate with community leaders and service providers to strengthen referral pathways.
- Contribute to awareness-raising activities on child protection and GBV services; submit reports to supervisor.
What they are asking for
- Bachelor's degree in social work, child development, psychology or related field (Master's preferred).
- 2+ years of experience in child protection or GBV case management, preferably in humanitarian or community-based settings.
- Relevant certification or licensure; CAFAAG training is an advantage.
- Strong interviewing, counselling, and communication skills.
- Fluency in English and local languages (e.g., Hausa, Kanuri, Fulfulde) as required.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer skills (MS Word, Excel, data collection tools).
- Ability to work under pressure and travel to project communities.
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