About this role
The role is for a Case Worker who will provide survivor‑centred and child‑friendly case management for children at risk and GBV survivors in Borno. The job involves assessing cases, developing and following up on case plans, coordinating referrals, and ensuring safety, dignity and wellbeing in line with safeguarding principles. The employer is EYN Projects, a community-based non‑profit/NGO focusing on developmental and humanitarian services with a commitment to non‑discrimination. The position requires relevant qualifications and experience in social work, child protection, or related fields, and may involve interaction with community partners and service providers. Applications close on 15 November 2026.
What you would do
- Participate in case conferences and Best Interest processes as required.
- Uphold the organisation's Code of Conduct and safeguarding policies (PSEA).
- Provide emotional and basic psychosocial support and link clients to specialised services when needed.
- Conduct survivor-centred, age-appropriate assessments of needs, risks and strengths.
- Submit weekly and monthly reports to the supervisor.
- Collaborate with community leaders and service providers to strengthen referral pathways.
- Follow up with clients and families until case closure.
- Develop and review individual case plans with clients and caregivers.
- Identify and register children at risk and GBV survivors through outreach and referrals.
- Refer and accompany clients to health, legal, security, education, shelter and other services with consent.
What they are asking for
- Relevant certification or licensure.
- Bachelor’s degree in Social Work, Child Development, Psychology or related field; Master’s preferred.
- At least 2 years’ experience in case management or social work with children and families; 1–2 years in child protection/GBV in humanitarian or community setting.
- Certified training on CAFAAG is an advantage.
- Strong survivor-centred and child-friendly approach.
- Basic computer skills (MS Word, Excel, data collection tools).
- Fluency in English and local language(s) (e.g., Hausa, Kanuri, Fulfulde).
- Ability to maintain confidentiality and handle sensitive information.
- Good interviewing, counselling and communication skills.
- Ability to work under pressure and travel to project communities.
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