Call Centre Representative (Hausa Speaking)

About this role

Tribest Corporate Support Limited is hiring a full-time Call Centre Representative who speaks Hausa for on-site work in Victoria Island, Lagos. The role involves handling customer calls and addressing queries, complaints and requests with proper record-keeping, and meeting service targets.

What you would do

• Manage inbound and outbound customer calls professionally.
• Respond to customer enquiries, complaints and requests promptly.
• Maintain accurate records of customer interactions.
• Follow up with customers where necessary.
• Meet assigned customer service and performance targets.

What they are asking for

• Minimum of HND or BSc degree.
• Not more than 35 years old.
• Excellent communication and interpersonal skills.
• Good command of English.
• Customer service or call centre experience is an added advantage.
• Must be available to work on-site in Victoria Island, Lagos.

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