Call Centre Representative

About this role

A Call Centre Representative role based in Wuse, Abuja, for candidates with prior experience in call or contact centre or customer service. The job involves handling inbound and outbound customer interactions, resolving issues, and providing accurate information to ensure a positive experience across channels.

What you would do

• Handle inbound and outbound customer interactions
• Resolve customer issues
• Provide accurate information to customers
• Ensure a positive customer experience across communication channels

What they are asking for

• Minimum of 2 years experience in a call centre, contact centre, customer service or customer support role
• Relevant qualifications
• Location: Wuse, Abuja (FCT)
• Ability to handle both inbound and outbound communications
• Skilled in customer service and information accuracy
• Experience across multiple communication channels

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