Business Relationship Manager (Kaduna)

About this role

Kaduna-based, field-based, full-time role in Moniepoint's Commercial & Field Operations. It focuses on growing the merchant footprint, building high-value relationships and delivering financial solutions suited to local businesses, across end-to-end merchant onboarding, terminal deployment and account retention in the assigned area. The role reports to the State Coordinator.

What you would do

• Identify, visit and onboard prospective merchants through field engagement and local outreach.
• Inform business owners about Moniepoint products and suggest solutions aligned with their goals.
• Meet or exceed monthly targets for onboarding, terminal deployment, and loan disbursements and repayments.
• Manage the end-to-end merchant onboarding process with accurate KYC and adherence to SOPs and regulatory requirements.
• Develop lasting relationships with merchants to boost activity and retention.
• Handle pricing discussions within company guidelines to build trustworthy partnerships.

What they are asking for

• Bachelor's degree, HND or OND from a recognised tertiary institution.
• 2 to 4 years of hands-on sales experience, preferably in banking, fintech, payment services, or fast-moving commercial environments.
• Proven track record of meeting or exceeding targets in merchant onboarding, field sales or client acquisition.
• Deep understanding of the local financial services landscape and regional trading dynamics.
• Strong communication and customer relationship skills.
• Practical experience with POS terminal deployment, payment acquiring or business loan products.

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