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Business Operations Partner
About this role
Flutterwave in Lagos is seeking a Business Operations Partner to serve as the dedicated BizOps partner to a portfolio of 2–3 organisational units, acting as the link between the central BizOps function and unit leadership. The role aims to drive operational excellence through governance, operating rhythms, and cross‑functional alignment, supporting senior leaders and guiding execution of strategic initiatives.
What you would do
- Serve as the dedicated BizOps partner to a portfolio of 2–3 organisational units, building deep knowledge of each function's strategy, priorities and leadership dynamics.
- Create and manage governance forums and operating cadences such as MBRs, QBRs, and executive reviews.
- Track and oversee strategic initiatives, including OKRs, milestones, dependencies, ownership, risks and key decisions.
- Configure and maintain executive dashboards showing KPI performance, OKR progress and overall business health.
- Proactively identify execution risks and missed commitments, escalating with clear recommendations to the BizOps Lead.
- Support strategic planning and prioritisation by helping define objectives, resource requirements, business cases and capacity decisions.
What they are asking for
- At least 7 years of experience in strategy, business operations, management consulting, chief of staff, or similar high-accountability roles; Bachelor's degree required; MBA or equivalent strongly preferred.
- Experience partnering with senior functional leaders (CFO, CPO, CTO, CHRO, CLO or equivalents).
- Strong analytical skills with data-driven decision support.
- Excellent written and verbal communication; able to produce executive-ready materials under time pressure.
- Ability to influence without authority and hold senior stakeholders accountable constructively.
- Familiarity with OKR frameworks, MBR/QBR processes, and executive governance models; ability to facilitate executive meetings and drive clear actions.
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