Business Operations Officer

About this role

Bridgemead Consulting is looking for a Business Support Officer to assist with administrative, operational and coordination tasks across the firm. The role works closely with the Business & Operations Manager to keeps daily operations, administration and client-engagement logistics running smoothly. It is aimed at early-career professionals seeking practical exposure to operations, finance, people operations and client delivery within a fast-paced advisory environment. The role involves supporting consultants and leadership to deliver high-quality client work. The employer operates in the business consultancy space and focuses on connecting businesses with people and resources.

What you would do

• Provide day-to-day administrative support to the Business & Operations Manager and team.
• Manage correspondence, scheduling, calendars and filing systems.
• Handle office supplies, procurement, vendor relationships and logistics for meetings and events.
• Support implementation and maintenance of operational processes and SOPs.
• Track project resourcing, timelines and engagement documentation; maintain operational records and data.
• Monitor KPIs and assist with periodic reports, dashboards and updates.
• Assist with basic bookkeeping, expense tracking and invoices; coordinate vendor payments.
• Support recruitment coordination, onboarding and handling of candidate records.
• Coordinate client engagement logistics and prepare materials for client-facing work.
• Assist with formatting, proofreading and preparation of client documents and presentations.

What they are asking for

• Bachelor’s degree in Business Administration, Management, Social Sciences or related discipline.
• Minimum of 2 years’ professional experience in administrative, operations or business support roles.
• Experience in professional services, consulting or corporate environment is an advantage.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Familiarity with project management, CRM or scheduling tools such as Trello, Asana, Notion or HubSpot is an advantage.
• Strong organisational and multitasking skills with attention to detail.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• High level of discretion, reliability and professionalism when handling confidential information.

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