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Business & Operations Manager
About this role
Bridgemead Limited is seeking a Business & Operations Manager to oversee the firm’s internal operations, business administration, and organisational effectiveness. The role is based in Lagos (Victoria Island) and on-site, reporting to the Managing Director. The candidate will coordinate client engagements, manage internal resources, improve processes, and support financial and administrative functions to ensure efficient service delivery in a consulting and advisory setting.
What you would do
- Oversee day-to-day operations across consulting, business development, finance and administration.
- Design, implement and improve workflows, SOPs, internal controls and processes.
- Monitor operational KPIs and drive productivity and service improvements.
- Translate strategic priorities into operational plans with timelines and outcomes.
- Establish systems promoting accountability and consistency across internal operations.
- Support budgeting, financial planning, expense monitoring and cost management with Finance.
- Track project resourcing, utilisation, engagement budgets, invoicing, cash flow and vendor payments.
- Prepare periodic operational and financial reports for management decisions.
- Coordinate recruitment, onboarding, offboarding, performance reviews and HR documentation.
- Manage office administration, procurement, facilities and vendor relationships.
What they are asking for
- Bachelor’s degree in Business Administration, Management, Economics, Finance or related field.
- 4–5 years in business operations or a related leadership role, preferably in a consulting or professional services firm.
- Experience coordinating multiple business functions and supporting senior leadership.
- Experience with budgeting, expense monitoring, vendor management, resource allocation and operational reporting.
- Understanding of Nigerian labour requirements and HR administration; familiarity with HR policies.
- Proficiency with project management and collaboration tools (e.g., Asana, Trello, Monday.com, HubSpot, Notion, MS or Google Workspace).
- Ability to develop operational dashboards and performance reports.
- Strong organisational, analytical and communication skills; able to interact with senior stakeholders.
- Experience supporting client engagements and professional services delivery.
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