Business Manager - Lounge Operations

About this role

A full-time Business Manager for Lounge Operations in Lagos, focused on growing revenue, patronage and partnerships within a hospitality environment. The role targets sales-driven leaders with proven experience in business or hospitality management and a track record of meeting or exceeding targets.

What you would do

• Develop and execute strategies to increase sales, revenue, patronage and profitability
• Drive customer acquisition, retention and VIP/client relationship management
• Identify and develop new business opportunities, partnerships, bookings, events and revenue channels
• Set and monitor weekly and monthly sales targets across relevant teams
• Analyse sales performance, customer behaviour, product movement and market trends to inform decisions
• Lead promotional campaigns and collaborate with Marketing, Operations, Finance, Sales and Guest Relations to achieve objectives

What they are asking for

• Experience in business management, sales management, commercial operations or a similar leadership role
• Proven track record of achieving or exceeding sales and revenue targets
• Experience in lounge, nightclub, restaurant, hospitality, entertainment or lifestyle businesses is desirable
• Strong business development, negotiation, networking and relationship management skills
• Excellent understanding of revenue generation, customer experience and sales strategy
• Strong leadership, communication and data-driven decision-making abilities

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