Business Hub Manager

About this role

The role is for a Business Hub Manager at Nomba, covering Anambra. The company is building tools to help businesses accept, process and manage payments online and offline, and to support a network of agents providing basic financial services. The role involves leading a field-based team, building and coaching market/account managers and canvassers, and driving growth, collections discipline, and multi-product merchant sales. It is a build-from-scratch leadership position focused on scaling hub operations across markets, with in-market travel and frontline accountability. The employer operates in financial services, fintech and lending, with a emphasis on merchant acceptance, cash flow, and related services.

What you would do

• Build, train and deploy market/account managers and canvassers in the market.
• Set and track personal and team targets across book, merchant count and product bundles.
• Lead regular field activities: daily huddles, pipeline reviews, and performance assessments.
• Coach in the field and grow in-market presence with the team several days per week.
• Oversee collections discipline with the team and ensure repayment alongside bookings.
• Address underperformance within defined timeframes and implement improvement plans.
• Develop a bench of successors to scale beyond personal coverage.
• Identify and develop team leads to run sub-markets as the hub expands.
• Report performance and risk clearly to the Credit Portfolio Manager and senior stakeholders.
• Maintain hands-on leadership in a build-from-scratch environment.

What they are asking for

• 8+ years in financial services, fintech, or lending/business development with a track record of meeting revenue or portfolio targets.
• Experience in SME/retail credit, agent banking or trade-finance is a plus.
• Proven people leadership, with experience managing field sales or credit teams and 20+ direct reports or agents.
• Business acumen and P&L literacy, including budgeting and evaluating credit/revenue models.
• Credible market network or ability to build relationships with market leaders and trade associations.
• Knowledge of credit mechanics (pricing, NPL management, collections) and selling or overseeing merchant acceptance and FX products.
• Multi-product selling instinct to identify multiple merchant needs.
• Resilient, hands-on, in-market operator able to travel across the state.
• Clear reporting ability to explain performance and risk to senior stakeholders.

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