About this role
Provenfield Labs is recruiting on behalf of a client in the fashion technology sector for a business executive role based in Lagos. The role focuses on outreach and onboarding, engaging tailors and fashion designers to join the platform, guiding them through registration and verification, and helping them prepare product listings for review. The employer operates as a small, hands-on team supporting vendor onboarding and platform operations. Candidates should communicate clearly, take ownership and adapt to evolving processes. The engagement is a three-month contract with a fixed base pay plus potential performance incentives.
What you would do
- Identify and contact prospective tailors and fashion designers through online channels, calls, referrals and professional networks.
- Explain the platform and onboarding requirements clearly to vendors.
- Guide vendors through account registration and submission of verification information.
- Follow up on incomplete applications, outstanding documents and corrections.
- Help vendors understand how to prepare and submit accurate product listings.
- Explain review feedback and assist vendors in addressing issues while noting that approvals are determined by the review team.
- Maintain outreach and referral records and track vendor progress.
- Submit regular reports on outreach and onboarding progress.
- Collaborate with the Operations Manager to resolve onboarding issues and meet monthly targets.
What they are asking for
- Strong verbal and written communication skills.
- Confidence in approaching and engaging new prospects.
- Good relationship-building skills, patience and follow-through.
- Ability to organise multiple prospects and work independently toward goals.
- Comfort with spreadsheets, mobile apps and online platforms.
- Experience in sales, customer acquisition, onboarding or customer support is an advantage.
- Familiarity with tailors or fashion businesses is a plus.
- Remote work allowed for applicants nationwide; Lagos-based applicants preferred.
- Must have own laptop, reliable internet, a phone and suitable remote-work setup.
- Ability to use email, online meetings and digital collaboration tools and handle confidential information.
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