Business Continuity Management (BCM) Relationship Manager

About this role

The BCM Relationship Manager role is with First Bank of Nigeria Limited (FirstBank), based in Lagos. You will work with the Unit Head of Business Continuity Management to develop, implement, maintain and test the bank’s business continuity programme and act as the focal point for your SBU to coordinate BCM planning, testing and recovery activities during crises. It targets candidates with operational risk and banking operations experience to support BCM across SBUs, departments and branches.

What you would do

• Coordinate BCM planning for Head Office departments, units and regional branches within your responsibility.
• Review the BCM manual and procedures aligned with the bank’s strategy.
• Identify mission-critical activities and conduct Business Impact Analyses across the organisation.
• Collect and analyse data to determine continuity requirements for recovery of critical activities bank-wide.
• Facilitate and support the execution of plans during a crisis and guide plan navigation for all HO departments, branches and SBUs.
• Develop, implement and test maintenance programmes for all business plans and related information/communication tools.

What they are asking for

• First degree in a numerate discipline; MBA or professional certifications desirable.
• At least three years' experience in operational risk and banking operations.
• Knowledge of banking structure, policies, BCM processes and disaster management.
• Proficiency with banking applications and data analysis.
• Strong interpersonal and written and verbal communication skills; ability to work with cross-functional teams.
• Self-driven, proactive and detail-oriented with analytical and problem-solving abilities.

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