Business Analyst

About this role

Mapemond Limited in Lagos is seeking a Business Analyst. The Mapemond Business Academy serves business owners and individuals who want to build profitable, sustainable, and reputable brands. The role involves defining reporting and alerting requirements, managing partner relationships to optimise integration, designing and maintaining system processes, reporting technical issues to the product team, sharing insights with the product team, and seeking ways to improve monitoring to deliver value to customers.

What you would do

• Define reporting and alerting requirements.
• Own and develop relationships with partners to optimise integration.
• Design, document and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to the product team.
• Communicate key insights and findings to the product team.
• Constantly look for ways to improve monitoring and deliver better value to customers.

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