About this role
The role is for a Branch Manager (Restaurant) in Lagos, responsible for running the day-to-day operations of the branch, ensuring customer service, profitability, staff performance, and adherence to company standards. It targets an experienced restaurant/hospitality manager with strong leadership capabilities to manage a Lagos branch.
What you would do
- Oversee daily restaurant operations across front and back of house
- Manage, train and supervise staff across departments
- Monitor sales performance and drive revenue growth
- Control costs, budgets and inventory
- Ensure compliance with health, safety and hygiene regulations
- Handle customer complaints and ensure guest satisfaction
What they are asking for
- HND or Bachelor's Degree in Hospitality Management, Business Administration or related field
- 3–5 years' experience in restaurant/hospitality management, with at least 1–2 years in a supervisory role
- Strong leadership and people management skills
- Business/financial acumen including budgeting and P&L management
- Customer service orientation with good communication and interpersonal skills
- Integrity and accountability in handling branch finances and inventory
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