About this role
A Branch Manager role based in Abuja at Regent Microfinance Bank Limited. The bank focuses on small and medium scale enterprises, traders, farmers and underserved customers, offering financial services and investment opportunities. The position requires a bachelor’s degree in a relevant field and several years of banking experience, including supervisory or management duties. The employer seeks a candidate to lead daily operations, drive branch performance, and ensure compliance with policies and regulations.
What you would do
- Oversee daily branch operations and ensure efficient service delivery.
- Lead the branch team to meet targets for customer acquisition, deposit mobilisation, loan growth and revenue.
- Develop and maintain relationships with individuals, traders and SME customers.
- Supervise loan origination, appraisal, disbursement and recovery; monitor portfolio quality and repayment.
- Ensure compliance with bank policies and regulatory requirements.
- Monitor cash management, controls, security and record-keeping accuracy.
- Address customer concerns promptly and maintain high service standards.
- Track branch performance and prepare reports for management.
- Implement corrective actions where needed to improve performance.
What they are asking for
- Bachelor's degree in Business Administration, Banking and Finance, Accounting, Marketing or related field.
- Minimum of 5 years’ banking experience, including at least 2 years in supervisory or management role.
- Strong leadership, communication, customer service and business development skills.
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