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Branch Manager
About this role
Kolomoni Microfinance Bank seeks a Branch Manager for its Oyo area. The role focuses on achieving branch profitability, driving deposit growth, expanding the loan portfolio, and strengthening customer acquisition and retention while ensuring effective credit risk management. The position requires a proven leader with experience in microfinance banking, business development, team management and regulatory compliance. The Branch Manager will build and lead a high-performing team, maintain portfolio quality, ensure operational efficiency and guide the branch toward sustainable growth within its market.
What you would do
- Provide day-to-day leadership and direction to branch staff
- Supervise, coach, train and motivate employees to ensure productivity and service quality
- Evaluate performance and implement training or corrective actions as needed
- Drive branch sales and business growth through marketing, customer acquisition and relationship management
- Develop and maintain relationships with existing and prospective customers
- Identify new business opportunities and cross-sell products and services (loans, savings, digital channels)
- Stay informed on industry trends and introduce innovative approaches to improve performance
- Oversee daily branch operations including customer service, cash management, loan processing and back-office tasks
- Ensure compliance with internal policies, regulatory requirements and audit recommendations
- Monitor loan workflow and overall portfolio quality; prepare and manage budgets and financial targets
What they are asking for
- HND, Bachelors, PGD or Masters in Banking and Finance, Accounting, Economics, Business Administration or related field
- 5 to 10 years of relevant banking experience
- Experience as Operations Lead, Assistant Branch Manager, Branch Manager or similar leadership role in a bank or financial institution
- Previous microfinance banking experience preferred
- Candidates to indicate preferred location among Ibadan, Saki or Ogbomoso
- Strong knowledge of microfinance banking operations, products and credit analysis
- Proven leadership and people management skills
- Business development, deposit mobilisation and customer relationship management abilities
- Understanding of financial statements, budgeting and performance management
- Excellent customer service, communication and interpersonal skills、Regulatory and compliance knowledge including CBN and NDIC guidelines
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