Branch Manager

About this role

A Branch Manager is sought to run the daily operations of an eatery in Lagos. The role focuses on delivering good customer service, managing staff, and driving sales and profitability. The employer aims to meet sales targets and maintain operational efficiency while handling reports and customer issues.

What you would do

• Supervise, train and motivate staff
• Ensure excellent customer service and customer satisfaction
• Prepare and submit regular operational reports
• Ensure the branch meets its sales and performance targets
• Resolve customer complaints and operational issues

What they are asking for

• HND or BSc in Business Administration or Hospitality Management
• 2 to 4 years of experience as an operational manager, branch manager or similar role
• Strong knowledge of sales, inventory and staff management
• Ability to work under pressure and handle multiple tasks

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