About this role
Phillips Outsourcing Limited is recruiting for a Branch Head to be based in Onitsha, Anambra. The company has extensive outsourcing experience and serves clients across Nigeria, with operations also expanding to other African nations. The role focuses on driving sales, marketing, and overall branch performance, managing daily operations and staff, and maintaining customer relationships to support business growth.
What you would do
- Develop and implement sales and marketing strategies to achieve growth and profitability targets.
- Meet and exceed key performance targets and maintain relationships with brokers, retail, non-life and direct customers to encourage repeat business.
- Oversee daily branch operations, including staff training, performance management, market analysis, and sales incentives.
- Plan, prioritise and execute business development activities to drive branch performance and hit individual and team targets.
- Maintain excellent customer service through account follow-ups, customer visits, and monitoring of team representatives.
- Oversee branch profitability and financial performance, including sales, customer service, administrative operations, asset management and inventory control.
- Identify and develop new business leads and opportunities to increase revenue and expand the customer base.
What they are asking for
- Bachelor’s degree in any discipline.
- Master’s degree is an added advantage.
- Minimum of 8 years’ experience in finance, sales or a related business role.
- Membership of the Chartered Insurance Institute of Nigeria (CIIN).
- Ability to analyse financial statements and participate in strategic planning with senior management.
- Strong supervisory, leadership and team management skills.
- Good understanding of business dynamics, sales and marketing strategies, and business development.
- Strong analytical, negotiation, communication, planning and organisational skills.
- Proven ability to drive business growth, manage performance and maintain customer relationships.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.