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Billing Officer (Front Desk)
About this role
A front desk Billing Officer at BeaconHealth Diagnostics handles patient enquiries, guides their visit, processes payments and receipts, and maintains accurate patient records using BeaconOS. The role is based in Umuahia, Abia, and reports to the Centre Manager.
What you would do
- Handle enquiries from patients, family members and referring clinicians
- Guide patients through their visit and communicate prices or referrals clearly
- Process payments and issue receipts; manage billing accuracy
- Capture and update patient information in BeaconOS
- Book procedures and maintain accurate booking records
- Collect and hand over results, gather feedback and escalate issues as needed
What they are asking for
- OND, HND or bachelor's degree in any discipline
- Minimum 1 year experience in front desk, customer service or billing role
- Confident with cash handling and issuing receipts
- Excellent spoken communication and warm manner with patients
- Accurate data entry and attention to detail
- Computer literate and able to use a digital record system with BeaconOS training provided
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