About this role
A Bell Captain position is available at District 9 Branded Residences (Velmonti Palace) in Abuja. The employer is an upcoming ultra-luxury hospitality destination opening its doors to world-class talent. Candidates should have relevant qualifications and experience.
What you would do
- Provide guest services and coordinate with front office and other departments
- Oversee bell staff and luggage handling
- Ensure smooth guest arrivals and departures
- Assist guests with information and directions as needed
- Maintain high standards of service and professionalism
- Support concierge services as required
- Collaborate with security and safety procedures
- Monitor and report on service delivery quality
- Assist in staff training and development
- Maintain appropriate records and communications
What they are asking for
- Relevant qualifications and experience in hospitality or a related field
- Experience in a similar role or front office operations preferred
- Strong customer service and communication skills
- Ability to work in a luxury hospitality environment
- Professional appearance and demeanor
- Knowledge of local area and guest needs
- Teamwork and coordination with hotel departments
- Ability to handle high-end guest expectations
- Fluency in English; additional languages a plus
- Proactive and solution-oriented mindset
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.