About this role
A Bar Supervisor at Mulligan Hotel coordinates daily bar operations in Lagos, ensuring efficient service, quality beverage preparation, and a strong guest experience. The role involves supervising bar staff, maintaining standards, and coordinating activities within the bar team. The employer operates a private Nigerian group specialising in hospitality among other ventures.
What you would do
- Supervise and coordinate all bar staff and daily operations
- Prepare and serve cocktails and other beverages
- Ensure timely and efficient service to customers
- Monitor drink quality, presentation and consistency
- Enforce hygiene, safety and service standards
- Manage inventory, stock levels and ordering of supplies
- Handle customer complaints and resolve issues professionally
- Train and support bar staff to improve performance
- Prepare reports on bar performance and sales
- Upsell drinks to customers when appropriate
What they are asking for
- OND / HND / BSc degree in Hospitality or related field with 3-4 years of work experience
- Excellent knowledge of cocktail recipes, alcohol and liquor types, flavour profiles and garnish techniques
- Ability to work with equipment such as shakers, blenders and other tools
- Strong understanding of customer service and ability to create a welcoming atmosphere
- Outstanding communication, customer service and interpersonal skills
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