Banking Operations and Credit Officer in a Reputable Consumer Finance Organization - Ellasot Consulting

About this role

A banking operations and credit officer role based in Rivers for handling daily banking activities, loan monitoring and recovery, and customer service. It requires experience in banking operations and aims to meet both operational and sales targets for the organisation’s clients.

What you would do

• Conduct field visits to borrowers to monitor business activities and repayment capacity
• Receive and verify customer instructions and supporting documents before processing transactions
• Ensure compliance with banking policies, procedures and internal controls
• Act as a bulk teller, paying teller, clearing officer, customer service officer or cash officer as needed
• Follow up with borrowers to ensure timely repayment of obligations
• Mobilise deposits and promote banking products while maintaining accurate records

What they are asking for

• CIBN Levels 1 and 2 is an advantage
• Ability to meet operational and sales targets within deadlines
• Proficiency in Microsoft Word and Excel
• Experience in banking operations, customer service, cash management or credit management
• Knowledge of accounting/banking software
• Bachelor's Degree or HND in Banking & Finance, Accounting, Economics, Business Administration or related field

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