Associate Resident Officer

About this role

Bedrock Residences is hiring an Associate Resident Officer in Lagos. The role supports the Resident Officer in daily operations to maintain high service standards and a pleasant living experience for residents. The firm operates hospitality properties across Ikeja GRA, Opebi and Yaba, and focuses on delivering personalised stays for business and leisure travellers. The position is in the hospitality industry and involves coordinating inquiries, servicing requests, and overseeing housekeeping and maintenance activities.

What you would do

• Handle resident inquiries, complaints and service requests in a courteous and timely manner.
• Ensure housekeeping and maintenance teams follow schedules and standards.
• Assist with room checks and facility inspections.
• Coordinate maintenance activities and follow up with departments to resolve issues promptly.

What they are asking for

• Strong interpersonal and communication skills.
• Ability to multitask and maintain attention to detail.
• Proficiency in MS Office and property management tools.
• 1–3 years of relevant experience in hospitality or facility management.
• OND / HND / BSc in Accounting, Business Administration, Supply Chain Management, or Hospitality Management.

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.