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Assistant Store Manager
About this role
Role is for an Assistant Store Manager at eRecruiter Nigeria in Abuja, supporting the store manager to ensure smooth operations, strong customer service and achievement of sales targets. The position targets candidates with extensive administration and retail operations experience, capable of handling stock, finance, HR admin and ERP systems while maintaining high service standards.
What you would do
- Support the store manager to meet key deliverables
- Ensure customer service policies and processes maximise experience
- Assist with budgeting, cash handling, banking, and financial reporting
- Oversee stock management including GRV, stock takes and stock discrepancies
- Assist with rostering, onboarding, training and performance appraisals for staff
- Coordinate operations with third-party vendors and ensure SOP compliance
What they are asking for
- Minimum of 5 years administration management experience in a fast paced, target driven environment
- Strong sales drive with backend and onsite store support experience
- Competence in processing orders, tracking deliveries, and improving service levels
- Willingness to learn ERPs and other business software
- Excellent interpersonal and communication skills
- Organised with strong attention to detail and Excel proficiency
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